Privacy Policy


Privacy Policy

This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure, and protection of your information when you use our website located at 24 Cab or the 24 Cab Services (“24 Cabs Services”, “Company”, “we”, “us”, and “our”), a private company established under the laws of India having its registered office at Agra.

While you make use of our services, we want you to be aware of the manner in which we utilize the information we collect about you and the safeguards we have in place to protect your privacy. The Personal Information that we gather is put to use in the provision of the Service as well as in its continued development. Outside of the parameters outlined in this Privacy Policy, we will not use or disclose any of your information to any third party.

Our Privacy Policy elaborates as follows

  • What kinds of information we collect and why we do so are both covered in this section.
  • How we plan to put that information to use.
  • the various options that are available to you, such as ways to access and update information.

We have made every effort to keep this as easy to understand as possible; nevertheless, if you are not already aware of words such as cookies, IP addresses, pixel tags, and browsers, then you should first study these important topics. Your privacy is important to us, so whether you are just starting out with 24cabservices or have been using it for a while, we ask that you kindly take the time to familiarise yourself with our policies and, if you have any issues, get in touch with us.

Before using the 24cabservices Platform or providing any personal information to 24cabservices, please make sure you have read and understood our Policy. The Terms of Service should be read in conjunction with this Policy, as it is a component of and an integral element of the Terms. The terms that are used in this Privacy Policy have the same meanings as the terms that are used in our Terms and Conditions, which can be found at unless they are defined in a different way in this Privacy Policy.


You are providing your agreement and consent to the collection, transfer, use, storage, disclosure, and sharing of your information in line with this Policy by using the 24 Cab Services Platform and the Services. This information is gathered by us in accordance with this Policy. If you do not agree with the Policy, you are kindly requested to refrain from using or accessing the 24 Cab Services Platform.


This Policy may be subject to occasional updates, and any such modifications will be announced on this page as soon as they become available. If we make any substantial changes to this Policy, we will make every effort to provide you with reasonable notice of such changes, such as by posting a notice in a prominent location on the 24 Cab Services Platform or sending an email to the address we have on record for you. In addition, if required by the applicable law, we will obtain your consent. If you continue to use our services after we publish or send you a notice about changes to this Policy, we will consider it to be your consent to the revised Policy, to the extent that this is permissible under the law that applies to the situation.


There is a possibility that the 24 Cab Services Platform will include links to other websites. This Policy does not apply to the collection, use, or disclosure of any personal information about you that may be obtained while you are visiting such websites. 24 Cab Services shall not be liable for the practices and content of any website that can be reached using the links that are contained on the 24 Cab Services Platform, and 24 Cab Services has no control over such practices and content. This Policy will not apply to any information that you choose to submit to any of our service providers or service employees but this Policy does not require you to reveal it to us or any of our service providers


When you use our service, we may ask you to give certain personally identifying information so that we can offer you a better experience and make improvements when necessary. We will keep the information that you provide to us, and we will use it in accordance with the terms outlined in this privacy policy. As the 24 Cab Services Website operates and provides our Services, including when you install, access, or use our Services, we may receive or collect information during the course of these processes.

The following are the various ways in which we collect information:

The information that you provide to us – This includes information that you supply when you: Establish or change your 24 Cab Services account. The information that you enter may include your name, email address, phone number, login name and password, address, payment or banking information, date of birth, gender, and profile image. If you log in to the 24 Cab Services Platform using a third-party sign-in service, such as Facebook, Google Plus, Gmail, or any other social networking or similar site (collectively referred to as “SNS”), which is an option that may be provided to you by 24 Cab Services at its sole discretion, you will be granting us permission to pass through and receive from the SNS your log-in information and other user data; or if you sign in to the 24 Cab Services Platform using an email address.

You can provide content to us, which may include reviews, ordering details and history, preferred vendors, special merchant requests, the contact information of people you refer to us, and any other information you provide through the 24 Cab Services Platform. This content is referred to as “Your Content.”

If you use our services, we may collect and store information about you in order to fulfill the requests you make and to automatically complete forms for any future transactions. This information may include (but is not limited to) your phone number, address, email address, billing information, and credit or payment card information.

Participate in the interactive services offered by the 24 Cab Services Platform such as discussion boards, competitions, promotions, surveys, and other social media functions, or make payments, etc., or Enable features that require 24 Cab Services’s access to your address book or calendar; Correspond with 24 Cab Services for customer support; Participate in the interactive services offered by the 24 Cab Services Platform such as discussion boards; Participate in the interactive services offered by the 24 Cab Services Platform;

Please report any issues so that we can investigate them.

If you sign up to use our services as a merchant or a delivery partner, we may collect details about your location, copies of government identification documents and other details (KYC), as well as details about calls and texts you make and receive.


Cookies, webpage, mobile device IDs, “flash cookies,” and other files and technologies similar to these may be used by our 24 Cab Services Platform as well as third parties with whom we partner in order to collect and store information regarding your use of the Services and third-party websites.

Cookies are little text files that can be saved on your web browser or device by websites, online media, and adverts that you visit online. Cookies and other technologies of similar nature are utilized by our website for a variety of reasons, including but not limited to the following:

Authenticating users; Remembering user preferences and settings; Measuring the popularity of content; Providing advertising campaigns and measuring how effective they are;

Doing an analysis of the traffic and trends on the website, as well as gaining a basic grasp of the online behaviors and interests of people who use our services.

A pixel tag is a tiny graphic with a unique identifier that is embedded invisibly on a webpage (or an online ad or email), and it is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies that are stored on users’ computers. A pixel tag is also known as a web beacon or clear GIF. 

We utilize pixel tags to determine which of our pages, features, and services are the most popular among our users. E-mail messages and newsletters that we send may also contain web beacons, which allow us to track if the message has been opened and provide us with further analytics.

Please visit the options page of your browser if you would want to adjust your cookie preferences. You are giving your permission to our use of cookies in the manner that is described in this section by using our Services while the settings of your browser are configured to allow cookies.

Additionally, we may agree to let third parties execute audience measurement and analytics services on our behalf, as well as run advertisements on our behalf across the Internet and monitor and report on how well those adverts function. When you visit the 24 Cab Services Platform and use our Services, as well as when you visit other online sites and services, these entities may identify your device by using cookies, web beacons, SDKs, and other technologies. This identification may also occur when you visit other online sites and services.

How do we put the information that we gather to use?

We use the information that we gather for a number of different reasons, including the following: To supply, personalize, maintain, and develop our products and services, such as to enable delivery and other services, enable features to personalize your 24 Cab Services account;

To fulfill our duties resulting from any contracts that you and we have signed and to provide you with the information and services that are pertinent to the situation;

To manage and improve the safety of our 24 Cab Services Platform, as well as for internal business functions like troubleshooting, data analysis, testing, research, statistical analysis, and surveying;

In order to present you with information about other services that we believe to be comparable to those that you are now utilizing, or that you have inquired about, or that may interest you. If you are a registered user, we will communicate with you about these services using electronic means (e-mail, SMS, or the telephone), and we will send you information about them.

To better understand our users (what they do on our Services, what features they like, how they use them, etc.), to improve the content and features of our Services (such as by personalizing content to your interests), to process and complete your transactions, to make special offers, to provide customer support, and to process and respond to any queries you may have;

To compile and review reports and data about our user base as well as perform research on the usage trends of our Services; To allow you to participate in interactive elements of our Services if any; or

In order to measure or otherwise comprehend the efficacy of the advertising we offer to you and others, as well as to provide you with advertising that is relevant to you,

Protection of sensitive information

We make a concerted effort to prevent unauthorized access to, as well as unlawful modification, disclosure, or destruction of, the information that we store on 24 Cab Services and our users. In particular:

A significant number of our services are protected by SSL encryption.

In order to prevent unauthorized access to our systems, we conduct an audit of our information collection, storage, and processing methods, which includes the physical security measures we have in place.

We limit access to personal information to 24 Cab Services employees, contractors, and agents who need to know that information in order to process it for us and who are subject to stringent contractual confidentiality obligations, and who may be disciplined or terminated if they fail to meet these obligations. This is done so that we can ensure that the information is handled appropriately.

To ensure that the information we have acquired is kept in a secure environment, we have implemented the necessary technical and safety precautions.


The protection of the sensitive personal information that you have supplied to us is accomplished through the utilization of vault and tokenization services offered by third-party service providers. The payment card industry standard is followed by the third-party service providers that we use for our vault and tokenization services, as well as our payment gateway and payment systems. It is strongly recommended that you do not send the complete credit card or debit card information through any electronic platform that is not encrypted. You are responsible for maintaining the confidentiality of any usernames and passwords that we have provided you with, or that you have chosen for yourself, in order to gain access to specific areas of the 24 Cab Services Platform. We request that you keep your password to yourself at all times.

Please be aware that the sending of information across the internet is not fully safe from unauthorized access. We cannot guarantee the safety of your data while it is being communicated through the 24 Cab Services Platform, even though we will make every effort to ensure the privacy of your personal information. As soon as we have your information in our possession, we shall implement stringent physical, electronic, and procedural precautions in an effort to stop unauthorized access.

When does this confidentiality policy come into effect?

Our Privacy Policy covers all of the services that are provided by 24 Cab Services Technologies Pvt. Ltd., with the exception of those services that have separate privacy policies that do not include this Privacy Policy as an incorporation point.

Our Privacy Policy does not apply to the services provided by other businesses or individuals, including any items that may be offered to you in combination with the services provided by 24 Cab Services. The information practices of other businesses and organizations that advertise our products and services are not covered by the terms of our Privacy Policy.

Your privacy is important to 24 Cab Services, so feel free to get in touch with us if you have any questions.

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